Veterinary Client Care Specialist - Part-Time

Linnaeus Veterinary Limited; Swindon; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

5 weeks holiday + bank holidays +生日假

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced equal family leave

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program including: Employee E

Eyecare voucher scheme

Free annual Flu jab

Cycle to work scheme

Recruitment referral reward scheme

Job summary

Eastcott Veterinary Hospital, part of Linnaeus and Mars Veterinary Health, is seeking an experienced client care advisor to join the reception team. The role focuses on delivering excellent client service, managing appointments and records, and supporting veterinary staff.

The ideal candidate will be calm, courteous and professional at all times, with knowledge of the practice and its services. Salary is £13,350.50 per annum with a range of benefits and opportunities.

Qualifications

• Experience as a client care advisor or receptionist is preferred.
• Ability to communicate calmly and professionally with clients and visitors.
• Good organisational skills and attention to detail.

Responsibilities

• Arrange appointments and maintain accurate client records.
• Serve as the first point of contact and provide excellent client service.
• Facilitate communication between clients, veterinary surgeons and nurses.
• Assist with insurance claims processing where required.

Job description

Eastcott Veterinary Hospital, part of Linnaeus and Mars Veterinary Health, is seeking an experienced client care advisor to join the reception team. The role focuses on delivering excellent client service, managing appointments and records, and supporting veterinary staff.

The ideal candidate will be calm, courteous and professional at all times, with knowledge of the practice and its services. Salary is £13,350.50 per annum with a range of benefits and opportunities.