Veterinary Client Care Coordinator

Ivc; Sidcup; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

6.6 weeks annual leave

Birthday off

Healthcare cash plan

Pension

Discounted vet care

Job summary

inspiring vet care is recruiting a Receptionist for ParkVets, Sidcup, to join the front desk across seven sites. This full-time role focuses on delivering a welcoming, professional and compassionate client experience while coordinating appointments and enquiries.

You’ll be the first point of contact for clients, support colleagues, and use practice software daily. The position requires flexibility to work 40 hours per week across sites, including weekends.

Qualifications

• Friendly, organised and customer-focused
• Experience in a customer-facing role with strong service focus
• Ability to manage multiple tasks in a busy environment
• Collaborative approach and willingness to support colleagues
• Proactive attitude with openness to feedback and learning

Responsibilities

• Welcome clients and create a positive, reassuring experience at every visit
• Support the clinical team to ensure smooth day-to-day running of the practice
• Use practice management systems alongside Word, Excel and Outlook
• Travel between practices to provide consistent reception support across our branches
• Continually develop your skills as our services and practices evolve

Skills

Customer service

Communication

Organisational skills

Teamwork

Tools

Practice management software

Microsoft Word

Excel

Outlook

Job description

inspiring vet care is recruiting a Receptionist for ParkVets, Sidcup, to join the front desk across seven sites. This full-time role focuses on delivering a welcoming, professional and compassionate client experience while coordinating appointments and enquiries.

You’ll be the first point of contact for clients, support colleagues, and use practice software daily. The position requires flexibility to work 40 hours per week across sites, including weekends.