Client Care Concierge — Vet Practice Across 7 Sites

VC Evidensia UK; Sidcup; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

6.6 weeks' annual leave

Birthday off

Enhanced family-friendly policies

Healthcare Cash Plan

Cycle to Work scheme

Learning and development opportunities

Discounted veterinary care

Green Cars salary sacrifice

Job summary

ParkVets in Sidcup is seeking an organised, personable Receptionist to join our busy practice on a full-time permanent basis. You’ll be the first point of contact for clients, delivering a welcoming, professional and compassionate experience while supporting appointment scheduling and client communications across our seven sites.

You’ll work 40 hours a week across sites, using practice management systems and Microsoft Word, Excel and Outlook.

Qualifications

• Friendly, organised and customer-focused.
• Excellent communication skills and a welcoming manner.
• Experience in a customer-facing role with attention to detail.
• Ability to multitask in a busy environment.
• Collaborative and proactive with willingness to learn.

Responsibilities

• Welcome clients and create a positive, reassuring experience at every visit.
• Support the clinical team to ensure smooth day-to-day running.
• Use practice management systems alongside Microsoft Word, Excel and Outlook.
• Travel between practices to provide consistent reception support across our branches.
• Continually develop your skills as our services and practices evolve.

Skills

Friendly

Organised

Customer-facing

Excellent communication

Multitasking

Team player

Tools

Practice management systems

Microsoft Word

Excel

Outlook

Job description

ParkVets in Sidcup is seeking an organised, personable Receptionist to join our busy practice on a full-time permanent basis. You’ll be the first point of contact for clients, delivering a welcoming, professional and compassionate experience while supporting appointment scheduling and client communications across our seven sites.

You’ll work 40 hours a week across sites, using practice management systems and Microsoft Word, Excel and Outlook.