Veterinary Client Care Coordinator

Medivet; Borehamwood; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health cash plan

Counselling

Life assurance

Annual leave 5 weeks

Day for you

Cycle to work

Season ticket loans

Product discounts

Job summary

Medivet in Borehamwood is seeking a Client Care Assistant to be the first point of contact for clients and visitors, delivering exceptional care to clients, patients and colleagues. You will carry out reception duties, greet clients, triage emergency appointments, manage the practice diary and assist online bookings.

Experience as a veterinary receptionist is desirable, with good numeracy and teamwork. We offer health benefits, generous annual leave and wellbeing support to help you thrive in a

Qualifications

• Excellent client-facing reception skills.
• Good numeracy and comfort with booking systems.
• Calm under pressure and flexible in a team setting.

Responsibilities

• Carry out reception duties, greeting clients on arrival and updating records.
• Triage emergency appointments and manage the practice diary.
• Process online appointment bookings and liaise with clients.

Skills

Reception skills

Numeracy

Team player

Tools

Online booking system

Job description

Medivet in Borehamwood is seeking a Client Care Assistant to be the first point of contact for clients and visitors, delivering exceptional care to clients, patients and colleagues. You will carry out reception duties, greet clients, triage emergency appointments, manage the practice diary and assist online bookings.

Experience as a veterinary receptionist is desirable, with good numeracy and teamwork. We offer health benefits, generous annual leave and wellbeing support to help you thrive in a