Vet Practice Client Care Coordinator - 16h Maternity Cover

ARNWOOD VETERINARY CLINICS LIMITED; Warrington; On-site; GBP 9,600 - 12,000; Part time

Benefits offered by this job

Health Cash Plan from day one

24/7 counselling and wellbeing support

Life Assurance 3 x salary

5 weeks’ annual leave plus Bank Hollid

Extra ‘Day for You’, a paid day off

Cycle to Work

Season Ticket loans

Discounts on Medivet products and}

Job summary

ARNWOOD VETERINARY CLINICS LIMITED in Warrington is seeking a Client Care Assistant on a maternity cover contract. The role is part-time (16 hours across Thursday and Friday with occasional weekend support) at the Alder 24-hour hospital site, expanding the clinic’s services and patient care.

The successful candidate will provide exceptional client-facing care, manage bookings, and work as part of a proactive team to deliver high-quality veterinary services during this exciting growth period.

Qualifications

• Client-facing care experience
• Good numeracy skills and experience using online appointment booking systems
• Team player who can stay calm under pressure and learn quickly

Responsibilities

• Carry out reception duties, greeting clients on arrival, and updating records
• Triage emergency appointments and contact clients to rearrange as needed
• Manage the practice diary to optimise appointment availability
• Answer client phone calls and manage messages
• Ensure online appointment slots are available for booking
• Process repeat prescription orders
• Work collaboratively within a supportive team

Job description

ARNWOOD VETERINARY CLINICS LIMITED in Warrington is seeking a Client Care Assistant on a maternity cover contract. The role is part-time (16 hours across Thursday and Friday with occasional weekend support) at the Alder 24-hour hospital site, expanding the clinic’s services and patient care.

The successful candidate will provide exceptional client-facing care, manage bookings, and work as part of a proactive team to deliver high-quality veterinary services during this exciting growth period.