Part-Time Veterinary Front Desk & Client Care
Medivet Group
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Benefits offered by this job
Job summary
Medivet Warrington is seeking a Part-time Client Care Assistant to join our team on a fixed-term maternity cover. The role covers 16 hours over Thursday and Friday, with 1 in 4 weekend days to support our Alder 24-hour hospital.
You will be a key point of contact for clients, delivering exceptional care in a busy clinic environment. You will bring strong receptionist skills, numeracy, and a proactive, team-focused attitude.
Qualifications
- Frontline client care and reception duties.
- Experience with online appointment booking systems.
- Strong numeracy and accuracy in records handling.
- Team player who remains calm under pressure and is flexible.
Responsibilities
- Carry out reception duties, greeting clients on arrival, and updating records
- Triage emergency appointments, contacting clients and rearranging as needed
- Manage the practice diary to optimise appointment availability
- Answer client phone calls and manage messages
- Ensure appointment slots are available for online booking
- Process any repeat prescription order requests
- Work collaboratively within a supportive team
Skills
Tools
Job description
Medivet Warrington is seeking a Part-time Client Care Assistant to join our team on a fixed-term maternity cover. The role covers 16 hours over Thursday and Friday, with 1 in 4 weekend days to support our Alder 24-hour hospital.
You will be a key point of contact for clients, delivering exceptional care in a busy clinic environment. You will bring strong receptionist skills, numeracy, and a proactive, team-focused attitude.
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