Vehicle Progress Chaser

Marshall Motor Group; Fernhill; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Full tailored training

Career development

Life insurance

Contributory pension

Car service discounts

Employee platform perks

Referral bonuses up to £2,000

Job summary

Marshall Motor Group is seeking a detail-focused administrator to support vehicle sales workflows. You will photograph and advertise vehicles online, update offers, and coordinate with the showroom and valet teams to maintain presentation standards.

As a customer-focused team player, you will manage key storage, appraise used stock, and ensure every vehicle is prepared for viewings or handovers, upholding high dealership standards.

Qualifications

• You’ll need excellent attention to detail and organisational skills, with experience in a customer service or administrative environment.
• Team player attitude, able to manage multiple tasks efficiently and uphold dealership standards.
• Comfortable with digital tools; experience using CRMs or online platforms for vehicle listings is ideal.
• Keeps things running smoothly behind the scenes to ensure a premium customer experience on the forecourt.

Responsibilities

• Manage the journey of each vehicle from arrival to handover, supporting the Sales Manager and Sales Executives.
• Photographing and advertising vehicles online, updating and posting customer offers, and coordinating with valet teams.
• Responsible for key storage, appraising used stock, and showroom presentation.

Skills

Attention to detail

Organisational skills

Customer service

Team player

CRM experience

Digital tools

Tools

CRM systems

Job description

• You'll manage the journey of each vehicle from arrival at the dealership through to customer handover, supporting the + Sales Manager and Sales Executives in delivering a seamless sales process.
• You'll take ownership of photographing and advertising vehicles online, updating and posting customer offers, managing showroom presentation, and coordinating with valet teams.
• You'll also be responsible for key storage, appraising used car stock, and ensuring everything is prepared and presented to a high standard - ready for customer viewings or handovers.

• Someone with excellent attention to detail and organisational skills, with experience in a customer service or administrative environment.
• Someone with a team player attitude, who can manage multiple tasks efficiently and always uphold dealership standards.
• Someone comfortable working with digital tools and systems, ideally with experience in using CRMs or online platforms for vehicle listings.
• Most importantly, someone who takes pride in keeping things running smoothly behind the scenes to ensure a premium customer experience on the forecourt.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career - and our company - forward.

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.

£29,823 basic; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to exclusive shopping and lifestyle perks.

Full-time | 45 hours per week, Monday to Friday only Drive your automotive career with a brand that values precision, organisation and teamwork.

In return for your commitment to us, we will offer you:

• Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance, contributory pension.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
• Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.