UX Writer/Content Designer

Matchtech Group Plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the UK is looking for a creative UX Writer/Content Designer to enhance user experiences. In this role, you'll collaborate with designers and product managers to create compelling content, ensuring clarity and engagement. Candidates should have proven UX writing experience, exceptional editing skills, and a strong understanding of user-centered design principles. This is an exciting opportunity to shape user interactions and contribute to a mission-driven team.

Benefits

Collaborative work environment

Opportunity for professional growth

Mission-driven team

Qualifications

• Proven experience as a UX Writer or similar role in a product-focused environment.
• Exceptional writing, editing, and proofreading skills.
• Strong understanding of user-centered design principles and content accessibility.

Responsibilities

• Partner with designers and product managers to deliver engaging content.
• Write clear and compelling microcopy and UI text.
• Contribute to user research to validate content effectiveness.

Skills

UX Writing

Content Design

Editing

User-Centered Design

Team Collaboration

Time Management

Tools

Figma

Sketch

Job description

About the Role

We're looking for a creative UX Writer/Content Designer to join our dynamic Trust & Safety UX team. If you thrive in a fast-paced environment and excel at turning complex concepts into clear, engaging content, we'd love to hear from you. You'll play a key role in shaping how our users interact with our products, ensuring that every word supports a seamless, intuitive, and human-centered experience.

What You'll Do

• Partner with designers, product managers, researchers, and engineers to deliver content that enhances usability and clarity.
• Write clear, concise, and compelling microcopy, UI text, error messages, and product guidance.
• Develop and maintain a consistent voice and tone across all user touchpoints.
• Contribute to user research and usability testing to validate content effectiveness.
• Help define and evolve our content strategy, guidelines, and best practices.
• Stay informed about industry trends to bring fresh thinking into our work.

What We're Looking For

• Proven experience as a UX Writer, Content Designer, or similar role in a product-focused environment.
• Exceptional writing, editing, and proofreading skills.
• Strong understanding of user-centered design principles and content accessibility.
• Comfortable working collaboratively in cross-functional teams.
• Excellent communication, time management, and organizational skills.
• A portfolio demonstrating your best UX/content design work (microcopy, flows, style guides, or case studies).

Nice to Have

• Experience working on Trust & Safety, compliance, or other high-stakes user experiences.
• Familiarity with design tools (e.g., Figma, Sketch) and content management systems.
• Knowledge of localization and writing for global audiences.

Why Join Us

• Be part of a mission-driven team that's shaping safe, inclusive, and seamless experiences for millions of users.
• Collaborate with talented professionals across UX, product, and engineering.
• Opportunity to influence and grow a world-class content design practice