User Researcher – Public Sector UX & Insights

Methods; Manchester; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Autonomy to develop and grow your技能

Exciting project work

Strong leadership

Supportive and collaborative enviro n

Job summary

Methods Business and Digital Technology Limited is seeking an experienced User Researcher to join their growing team on a permanent basis. You will champion the user, conduct research on public sector projects to a high ethical standard, and collaborate with the product team to turn insights into prototypes and features.

You will have experience in user research methods, working in agile multidisciplinary teams, and applying user-centered design principles to digital products and services, with

Qualifications

• Knowledge, experience and passion for user centered design practices.
• Experience undertaking user research and using a range of research methods (usability testing, interviewing, surveys).
• Experience working in agile multidisciplinary teams to build digital products and services.
• Confidence developing user needs, personas/mindsets, user journey maps, and other research artefacts.
• Experience applying ethical research practices and processes (consent).
• Experience gathering evidence to support decision making and defining research goals with stakeholders.

Responsibilities

• Championing the user on services and products.
• Planning and conducting user research, developing recruitment briefs, analysis and presenting findings.
• Storytelling of research findings to different audiences.
• Collaborating with product team to turn findings into prototypes and features.
• Presenting research insights to product team and stakeholders.
• Promoting user centred design within government.
• Applying knowledge to product and service design.
• Undertaking qualitative and quantitative research projects (ethnography, usability studies).

Skills

User centered design

Usability testing

Interviews

Surveys

Agile teamwork

Personas

Ethical research

Stakeholder management

Job description

Methods Business and Digital Technology Limited is seeking an experienced User Researcher to join their growing team on a permanent basis. You will champion the user, conduct research on public sector projects to a high ethical standard, and collaborate with the product team to turn insights into prototypes and features.

You will have experience in user research methods, working in agile multidisciplinary teams, and applying user-centered design principles to digital products and services, with