Senior User Researcher - Public Sector, Flexible Working

Scrumconnect Consulting; Newcastle upon Tyne; On-site; GBP 60,000 - 90,000; Full time

Job summary

Scrumconnect Consulting in the UK is recruiting a Senior User Researcher to join a large, multidisciplinary agile team delivering complex, high-impact digital services. You will lead user research across projects, embed user-centred practice in new teams, and mentor colleagues to raise research quality.

Working with designers, developers and product managers, you will align research with service strategy, synthesise findings into clear recommendations, and advocate for inclusive, accessible

Qualifications

• Strong experience as a Senior User Researcher on GDS-aligned digital services.
• Proven experience planning and delivering a wide range of user research methods.
• Strong analysis and synthesis skills, with the ability to engage and influence stakeholders.
• Experience designing and delivering inclusive and accessible research.
• Ability to work closely with designers, developers and product managers.
• Experience embedding user-centred design in agile environments.

Responsibilities

• Plan and lead user research activities on complex digital services.
• Embed user-centred and inclusive research practice within teams.
• Align research activity with service strategy and delivery plans.
• Analyse and synthesise research findings, turning insight into clear recommendations.
• Supervise, mentor and support other user researchers.
• Advocate for user research with stakeholders and delivery teams.
• Support agile teams to adopt and mature user-centred practice.

Skills

Senior UX Researcher

User research methods

Analysis & Synthesis

Inclusive research

Cross-functional collaboration

User-centered design

Job description

Scrumconnect Consulting in the UK is recruiting a Senior User Researcher to join a large, multidisciplinary agile team delivering complex, high-impact digital services. You will lead user research across projects, embed user-centred practice in new teams, and mentor colleagues to raise research quality.

Working with designers, developers and product managers, you will align research with service strategy, synthesise findings into clear recommendations, and advocate for inclusive, accessible