US Ecommerce Growth Lead

Thg Plc; Ringway; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

25 days annual leave

Birthday off

Enhanced maternity/paternity pay

Compassionate leave

Volunteer leave

On-site gym

On-site physiotherapist

Tech salary sacrifice

Bus pass

Staff discount THG brands

Refer a friend bonus

Anniversary gifts

Disability confident employer

Diversity & inclusion

Job summary

THG is seeking an ambitious Ecommerce Manager to drive Myprotein's growth in the US market from our Manchester base. You will own the US ecommerce trading strategy, optimise site performance, and deliver a customer experience aligned with American fitness and nutrition buyers.

You’ll lead product launches, campaigns, and merchandising to improve conversion, retention, and revenue across Myprotein’s ranges, working with cross-functional teams in a fast-paced direct-to-consumer environment.

Qualifications

• : 3–5+ years’ experience in ecommerce, digital trading or online retail.
• : Experience trading UK/US markets with understanding of regional shopping behaviours.
• : Strong understanding of ecommerce KPIs, CRO, customer journeys and digital performance.
• : Familiarity with ecommerce platforms such as Shopify, Magento or similar.
• : Proficiency in Google Analytics and reporting tools.
• : Commercial mindset and proven ability to drive online revenue growth.
• : Strong communication and stakeholder management skills.
• : Ability to manage multiple priorities in a fast-paced environment.
• : Interest in fitness, sports nutrition and active lifestyles; advantageous.

Responsibilities

• Own day-to-day US ecommerce trading performance, delivering revenue and profitability targets.
• Develop and execute trading plans, promotional calendars and product launches across nutrition, supplements and activewear.
• Plan campaigns around key US trading moments.
• Identify opportunities to increase conversion, AOV and repeat purchases through merchandising, bundles and promotions.
• Align pricing, promotions, stock, and product assortment with US demand.
• Monitor sales and margin performance, adjusting activity to maximise returns.
• Optimize customer journey across mobile and desktop for a seamless shopping experience.
• Collaborate with regional/creative teams for Arabic and English content, product pages and campaigns.
• Drive conversion through A/B testing and checkout enhancements.
• Improve local payment options and delivery messaging to build trust.
• Monitor website performance and prioritise improvements for US markets.

Skills

Ecommerce strategy

Trading performance

Analytics & KPIs

Shopify/Magento

Google Analytics

Communication

Stakeholder management

Multi-tasking

Fitness/nutrition interest

Tools

Shopify

Magento

Job description

THG is seeking an ambitious Ecommerce Manager to drive Myprotein's growth in the US market from our Manchester base. You will own the US ecommerce trading strategy, optimise site performance, and deliver a customer experience aligned with American fitness and nutrition buyers.

You’ll lead product launches, campaigns, and merchandising to improve conversion, retention, and revenue across Myprotein’s ranges, working with cross-functional teams in a fast-paced direct-to-consumer environment.