Urology Patient Navigator & Senior Admin

The Hillingdon Hospitals NHS Foundation Trust; Uxbridge; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Hillingdon Hospitals NHS Foundation Trust is seeking a Senior Patient Administrator to provide high quality administrative support to the Urology team. The role includes coordinating appointments, investigations, results and patient pathways, and maintaining accurate patient records.

You will be a key contact for patients, carers, clinicians and GPs, delivering compassionate customer service. You will support efficient clinic operations and contribute to service improvement as part of our

Responsibilities

• Coordinate appointments, investigations, results and patient pathways.
• Maintain accurate patient records and clinical correspondence.
• Liaise with patients, doctors and other healthcare professionals.
• Provide high quality customer service and act as a key contact for patients and carers.
• Support efficient clinic operations and contribute to service improvement.

Job description

The Hillingdon Hospitals NHS Foundation Trust is seeking a Senior Patient Administrator to provide high quality administrative support to the Urology team. The role includes coordinating appointments, investigations, results and patient pathways, and maintaining accurate patient records.

You will be a key contact for patients, carers, clinicians and GPs, delivering compassionate customer service. You will support efficient clinic operations and contribute to service improvement as part of our