Urology Service Administrator – Exeter

Royal Devon University Healthcare NHS Foundation Trust; Wonford; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

27 days annual leave

NHS Pension scheme

Staff discounts

Flexible working

Job summary

Royal Devon University Healthcare NHS Foundation Trust in Exeter is seeking an experienced Service Administrator (Urology) to support booking, scheduling, and clinic setup within the Urology department.

The role involves limited reception duties, handling patient inquiries, and coordinating with clinicians to ensure smooth patient pathways. Fixed-term contract for 12 months with NHS benefits and a strong focus on teamwork.

Qualifications

• Experience in NHS administrative duties.
• Strong organisational skills and attention to detail.
• Excellent communication with patients and colleagues.

Responsibilities

• Limited Adhoc Reception Cover
• Booking appointments from waiting lists
• Setting up and updating clinics
• Monitoring waiting times
• Reviewing patient pathways from referral to treatment
• Liaising with other health care services
• Scheduling of Surgery within EPIC
• Proof reading clinical letters (no audio typing)
• Admin MDT support for Clinicians
• Assisting and supporting other administrative team members.

Skills

Admin skills

Customer service

Telephone handling

EPIC scheduling

Tools

EPIC

Job description

Royal Devon University Healthcare NHS Foundation Trust in Exeter is seeking an experienced Service Administrator (Urology) to support booking, scheduling, and clinic setup within the Urology department.

The role involves limited reception duties, handling patient inquiries, and coordinating with clinicians to ensure smooth patient pathways. Fixed-term contract for 12 months with NHS benefits and a strong focus on teamwork.