Urgent Care Receptionist (24/7) – Welcoming Front Desk

Northern Lincolnshire and Goole NHS Foundation Trust; Grimsby; On-site; GBP 14,000 - 17,000; Part time

Job summary

Northern Lincolnshire and Goole NHS Foundation Trust is inviting applications for a part-time Receptionist position in the Emergency Department at Diana Princess of Wales Hospital, Grimsby. We have 1x30 and 1x15 hours per week vacancies and a 24/7 rota covering days, evenings, nights, weekends and bank holidays.

You will provide a welcoming, professional and courteous service to patients and visitors, handle registrations, documentation and telephone enquiries, and support a busy ED team with

Qualifications

• Experience in a customer services environment is desirable.
• Proven ability to manage time and handle a busy reception.
• Accurate data entry and good keyboard skills.

Responsibilities

• Provide a full clerical administration service including patient registrations and documentation.
• Retrieval of patient records and reception duties plus handling telephone enquiries.
• Work as part of a 24/7 rota across days/evenings/nights/weekends and bank holidays.

Skills

Customer service

Scheduling / coordinating

Time management

Excellent keyboard skills

Education

NVQ 2 in Administration

Willingness to work towards NVQ Level 2

Job description

Northern Lincolnshire and Goole NHS Foundation Trust is inviting applications for a part-time Receptionist position in the Emergency Department at Diana Princess of Wales Hospital, Grimsby. We have 1x30 and 1x15 hours per week vacancies and a 24/7 rota covering days, evenings, nights, weekends and bank holidays.

You will provide a welcoming, professional and courteous service to patients and visitors, handle registrations, documentation and telephone enquiries, and support a busy ED team with