Emergency Dept Receptionist - Flexible Part-Time

Northumbria Group.; Cramlington; Remote; GBP 23,000 - 28,000; Part time

Job summary

Northumbria Healthcare NHS Foundation Trust is looking for experienced receptionists to join the Emergency Department at Northumbria Hospital, Cramlington. The role covers a 24/7 service with shifts including days and nights, up to 30 hours per week.

You will greet patients, handle telephone enquiries, record attendances on the PAS system and scan documents, contributing to a smooth, patient‑focussed service. Salary is £25,272 pro rata, per annum, with flexibility and NHS benefits.

Qualifications

• ECDL qualification or equivalent.
• NVQ in Customer Care or equivalent.
• Basic Life Support skills.

Responsibilities

• Provide efficient reception and clerical service to patients and staff.
• Greet patients and relatives on arrival and manage telephone enquiries.
• Record attendances on PAS system and scan documents.

Education

ECDL

NVQ in Customer Care

Basic Life Support Skills

Job description

Northumbria Healthcare NHS Foundation Trust is looking for experienced receptionists to join the Emergency Department at Northumbria Hospital, Cramlington. The role covers a 24/7 service with shifts including days and nights, up to 30 hours per week.

You will greet patients, handle telephone enquiries, record attendances on the PAS system and scan documents, contributing to a smooth, patient‑focussed service. Salary is £25,272 pro rata, per annum, with flexibility and NHS benefits.