Emergency Dept Receptionist - Flexible Part-Time Roles

Transformation Unit; Cramlington; Remote; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Flexible working

NHS Pension

Generous leave

Job summary

Northumbria Healthcare NHS Foundation Trust in Cramlington is seeking experienced receptionists for the Emergency Department, offering a 30-hour part-time pattern across a mix of day and night shifts. The role involves greeting patients, handling phone inquiries and supporting clerical tasks in a fast-paced ED.

The position is band 2, with pro rata salary and a commitment to a high standard of care. Flexible working, generous leave, and NHS benefits are highlighted in the role description.

Qualifications

• ECDL or equivalent IT literacy.
• NVQ in Customer Care or equivalent qualification.
• Basic Life Support Skills required.

Responsibilities

• Provide efficient reception and clerical support to ED staff, visitors and patients.
• Greet patients and relatives, answer telephone enquiries and direct calls.
• Record attendances to A&E on PAS data entry and scan A&E documents.

Skills

Reception duties

Customer service

Telephone handling

Education

ECDL

NVQ in Customer Care

Basic Life Support

Job description

Northumbria Healthcare NHS Foundation Trust in Cramlington is seeking experienced receptionists for the Emergency Department, offering a 30-hour part-time pattern across a mix of day and night shifts. The role involves greeting patients, handling phone inquiries and supporting clerical tasks in a fast-paced ED.

The position is band 2, with pro rata salary and a commitment to a high standard of care. Flexible working, generous leave, and NHS benefits are highlighted in the role description.