Urgent Care Admin Specialist (UTC/ED)

Hampshire Hospitals NHS Foundation Trust; Basingstoke; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Flexible working

Job summary

Hampshire Hospitals NHS Foundation Trust is hiring a part-time Clinical Administrator/Receptionist for the Urgent Treatment Centre in Basingstoke. The role covers urgent care reception, patient registration, and administrative support to clinical staff.

Working a 4 on 4 off rolling rota, including bank holidays and weekends, you will help ensure patients are seen promptly and our processes run smoothly in a high-pressure environment.

Qualifications

• The ability to work in a busy, challenging department managing difficult situations as they arise.
• Flexibility to adapt to an ever changing work environment.
• Excellent communication skills to liaise with a number of internal and external agencies, such as Mental Health teams, Police, 111 Services, Social Services etc.

Responsibilities

• Greeting all patients that attend the UTC ensuring they are registered in a prompt and professional manner.
• Provide administrative support to the nursing and clinical staff on duty; ensure clinical coding is correct.
• Arrive pre-booked appointments, photocopying and scanning all attendance information; portray a professional image at all times.

Job description

Hampshire Hospitals NHS Foundation Trust is hiring a part-time Clinical Administrator/Receptionist for the Urgent Treatment Centre in Basingstoke. The role covers urgent care reception, patient registration, and administrative support to clinical staff.

Working a 4 on 4 off rolling rota, including bank holidays and weekends, you will help ensure patients are seen promptly and our processes run smoothly in a high-pressure environment.