24/7 Urgent Care Admin & Front Desk Specialist

NHS Jobs; Greater London; Presencial; GBP 22.000 - 28.000; A tiempo parcial

Descripción de la vacante

NHS Jobs is seeking a Bank UTC Administrator and Receptionist to join a diverse team in South-East London. The role involves handling a busy reception, coordinating patient flow, and maintaining accurate patient records on the administration system.

The service operates 24/7, 365 days a year, with various shifts available. You will deliver courteous information and directions to patients, families and clinicians, while upholding confidentiality and established procedures.

Responsabilidades

• Handle a variety of sensitive and confidential material.
• Provide efficient and comprehensive administration and reception service.
• Answer telephone enquiries, take messages accurately, and give non-medical information to GPs, patients and staff.
• Assist in booking and directing patients at the department.
• Input and update data on the patient administration system with accurate tracking.
• Arrange transport for discharge/transfer and follow-up clinics.
• Undertake clerical duties and maintain patient confidentiality.
• Refer management issues and complaints to the appropriate department.
• Follow Health and Safety and Infection Control regulations.

Descripción del empleo

NHS Jobs is seeking a Bank UTC Administrator and Receptionist to join a diverse team in South-East London. The role involves handling a busy reception, coordinating patient flow, and maintaining accurate patient records on the administration system.

The service operates 24/7, 365 days a year, with various shifts available. You will deliver courteous information and directions to patients, families and clinicians, while upholding confidentiality and established procedures.