Patient Care Receptionist at UTC — Flexible Hours

Salford Royal NHS Foundation Trust; Rochdale; Sur place; GBP 23 000 - 28 000; Temps partiel

Résumé du poste

Northern Care Alliance NHS Foundation Trust is seeking a Receptionist for the Urgent Treatment Centre in Rochdale. You will be the first point of contact, welcoming patients and visitors and handling requests with sensitivity and professionalism.

The role includes patient registration, appointments, clerical duties, and confidentiality in line with data protection policies. Options include 23.5h per week or 35h per week with a 7-day, 24h rota.

Qualifications

• Excellent customer service skills and courteous interaction with patients.
• Strong verbal and written communication abilities.
• Flexible and able to work as part of a team.

Responsabilités

• Register and assist patients, ensuring a smooth start to their UTC journey.
• Perform general clerical duties: scanning, filing, and appointment creation.
• Handle phone calls and provide administrative support to the department.
• Admit patients and maintain patient information with confidentiality.

Connaissances

Customer service

Verbal communication

Written communication

Flexibility

Team player

Description du poste

Northern Care Alliance NHS Foundation Trust is seeking a Receptionist for the Urgent Treatment Centre in Rochdale. You will be the first point of contact, welcoming patients and visitors and handling requests with sensitivity and professionalism.

The role includes patient registration, appointments, clerical duties, and confidentiality in line with data protection policies. Options include 23.5h per week or 35h per week with a 7-day, 24h rota.