Urgent Care Admin & Receptionist — 24/7 Role

NHS Jobs; Greater London; Presencial; GBP 20.000 - 26.000; Jornada completa

Descripción de la vacante

Greenwich Healths is seeking a Full Time UTC Administrator & Receptionist to provide efficient administration and reception services within the Urgent Care department in South-East London. You will be the initial point of contact, handling enquiries and guiding patients with courtesy and accuracy.

The role involves data entry on the patient administration system, confidentiality, and supporting the discharge process, transport arrangements, and patient safety in a fast-paced environment.

Formación

• Experience handling sensitive and confidential material.
• Ability to provide efficient admin and reception service.
• Accurate data entry on the patient administration system.
• Ability to communicate non-clinical information to patients and staff.
• Maintain patient confidentiality and data protection.
• Commitment to Health and Safety and infection control.

Responsabilidades

• Deal with telephone enquiries and take messages accurately.
• Direct patients and provide non-medical information.
• Assist in booking in and directing patients.
• Support discharge process and transport arrangements.
• Maintain records on the patient administration system.
• Ensure timely information to run the department smoothly.
• Uphold equality, diversity, and rights.
• Maintain safety culture and risk management.

Conocimientos

Excellent communication skills

Patient care

Planning and organisational skills

Discretion with confidential material

Herramientas

Patient administration system

Digital streaming tool

Descripción del empleo

Greenwich Healths is seeking a Full Time UTC Administrator & Receptionist to provide efficient administration and reception services within the Urgent Care department in South-East London. You will be the initial point of contact, handling enquiries and guiding patients with courtesy and accuracy.

The role involves data entry on the patient administration system, confidentiality, and supporting the discharge process, transport arrangements, and patient safety in a fast-paced environment.