Urgent Care Admin Assistant - Part-Time

Mcht; Crewe; Híbrido; GBP 23.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Training and development opportunities

28 days holiday plus bank holidays

Descripción de la vacante

Mid Cheshire Hospitals NHS Foundation Trust in Crewe is seeking a part-time Administration role at Band 2 within CCICP Urgent Treatment Centre. The post supports single point of access, GP Out of Hours, and coordination with nursing team.

Working 20 hours across two days, 09:00-19:30, on a rolling 4-week rota. You will handle reception duties, enter demographics, maintain confidentiality, and contribute to improving patient flow.

Formación

• Be competent with IT packages and Excel - ECDL or similar.
• Sound knowledge and awareness of confidentiality and data protection.
• Administration and Customer Care / call handling experience.
• Familiar with DCS and Adastra.

Responsabilidades

• Provide an administration service to the single point of access and referral service, acting as first point of telephone contact for healthcare professionals.
• Enter demographics accurately and timely onto Adastra, DCS and other trust systems whilst observing confidentiality and data protection principles.
• Be responsible for monitoring and escalating the National 4 hour target for patients who have presented through the Emergency Department.
• To take calls and demographics for GP Out of Hours service between 18.30-19.30.

Conocimientos

Excellent telephone manner

Excellent communication

Interpersonal skills

Educación

ECDL or equivalent IT qualification

Herramientas

DCS

Adastra

Excel

Descripción del empleo

Mid Cheshire Hospitals NHS Foundation Trust in Crewe is seeking a part-time Administration role at Band 2 within CCICP Urgent Treatment Centre. The post supports single point of access, GP Out of Hours, and coordination with nursing team.

Working 20 hours across two days, 09:00-19:30, on a rolling 4-week rota. You will handle reception duties, enter demographics, maintain confidentiality, and contribute to improving patient flow.