Urgent Care Admin & Front Desk Receptionist (24/7)

NHS Jobs; Greater London; On-site; GBP 17,000 - 22,000; Full time

Job summary

Greenwich Health is seeking a Bank UTC Administrator and Receptionist to join a diverse team delivering efficient admin and reception services in the Urgent Care department in South-East London. You will be the first point of contact on each shift, handling non-medical information and guiding patients with courtesy.

The role involves data entry on the patient administration system, coordinating transport and discharge processes, and maintaining patient confidentiality.

Qualifications

• Healthcare admin experience preferred.
• Ability to handle confidential information.
• Strong communication and interpersonal skills.

Responsibilities

• Deal with telephone enquiries and provide information to patients and staff.
• Input and update data on the patient administration system.
• Assist in booking in and directing all patients attending the department.
• Maintain patient confidentiality and data security.
• Support coordination of patients at the front desk and during discharge processes.

Skills

Customer service

Data entry

Telephone handling

Administrative support

Job description

Greenwich Health is seeking a Bank UTC Administrator and Receptionist to join a diverse team delivering efficient admin and reception services in the Urgent Care department in South-East London. You will be the first point of contact on each shift, handling non-medical information and guiding patients with courtesy.

The role involves data entry on the patient administration system, coordinating transport and discharge processes, and maintaining patient confidentiality.