Underwriting Operations Team Leader

TN United Kingdom; London; On-site; GBP 40,000 - 65,000; Full time

Job summary

An established industry player is seeking an Underwriting Operations Team Leader to enhance their underwriting division in London. This role is pivotal in providing operational support and managing a team to ensure efficient processes that benefit both internal teams and clients. The ideal candidate will possess a strong background in underwriting assistance, exceptional organisational skills, and the ability to work under tight deadlines. Join this dynamic team and contribute to fostering a diverse and inclusive culture while driving operational excellence in a fast-paced environment.

Qualifications

• Experience in an Underwriting Assistant role is essential.
• Candidates should have strong attention to detail and organisational skills.

Responsibilities

• Provide administrative support to the underwriting division.
• Manage a team of offshore resources and oversee risk entry activities.

Skills

Underwriting Assistance Experience

High Numeracy and Literacy Skills

Microsoft Office Proficiency

Organisational Skills

Interpersonal and Communication Skills

Education

A Level or Higher Education

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Job Description: Underwriting Operations Team Leader, London

Company Details

Seeking an experienced individual with a background in underwriting assistance. Candidates should have:

• Experience in an Underwriting Assistant role.
• Ideally educated to A Level standard or higher.
• High numeracy and literacy skills.
• Methodical, accurate, with strong attention to detail.
• Excellent organisational and prioritisation skills.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to work under tight deadlines.
• Strong interpersonal and communication skills, both verbal and written.
• Outcome-focused, self-motivated, flexible, and enthusiastic.
• Commitment to fostering a diverse and inclusive culture.

Responsibilities

The role involves providing administrative and operational support to the underwriting division, ensuring efficient processes that serve both internal teams and external clients. The Senior Underwriting Assistant will manage a team of offshore resources, oversee risk entry activities, and adapt across various classes of business. Key responsibilities include:

• Scaling, training, and managing an outsourced processing team, ensuring KPI adherence and high customer satisfaction.
• Training and coordinating risk entry activities for E&S UA resources, maintaining consistency and best practices.
• Controlling risk data entry, ensuring accurate and timely filing and updates.
• Managing document storage and compliance with regulatory policies.
• Monitoring income, chasing late payments and renewals, and preparing relevant statistics.
• Supporting peer review processes and account analysis.
• Assisting with delegated underwriting and liaising with exposure management.
• Handling renewal chasing, research, process improvements, and other ad hoc tasks as required.