Underwriting Operations Team Leader

Ki Insurance; London; On-site; GBP 60,000 - 80,000; Full time

Job description

Job Details: Underwriting Operations Team Leader

Vacancy Name: Underwriting Operations Team Leader

Employment Type: Permanent

Location: London

Role Details: We’re looking for an Underwriting Operations Team Leader.

About Brit: At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward.

What you’ll be doing: The Operations Team Leader position here at Brit is a newly created opportunity due to growth. You’ll join us to showcase your existing technical insurance and potential people management abilities while managing a growing central team of Underwriting Assistants and apprentices. You will further develop your Lloyds market knowledge whilst managing the operational activities enabling the team to deliver a high level of service to Brokers and internal stakeholders.

You’ll work closely with the team to maintain and monitor the flow of work between Underwriting teams and service providers to ensure items and issues are addressed in a timely and accurate manner. This will include oversight of all quality control and checking of data entry and facilitating resolution of data quality issues. You’ll utilise active operations management techniques to plan, monitor, and report performance of the service delivery onshore and offshore across new and existing services. Identifying any issues and implementing remedial action including training of new and existing staff.

A truly collaborative organisation where progression and growth opportunities are limitless and ideas and contributions are welcomed, now is your chance to make a difference and be a part of the future of insurance.

We welcome everyone wholeheartedly: We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued, and accepted whoever we are.

Accessibility: We are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 16 – 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction. The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins). The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building. If you have any other questions regarding accessibility, please ask.