UK - Service Technician II

TSI Incorporated; High Wycombe; On-site; GBP 28,000 - 36,000; Full time

Job summary

TSI Incorporated in High Wycombe, UK, is seeking a service technician to join the UK service lab. You will service, repair, and calibrate hand-held or bench-top TSI instruments and occasionally other equipment.

The role requires meticulous records and close collaboration with the service team to deliver reliable, timely support to customers. The ideal candidate has a college certificate in electronics servicing (or equivalent), fluent English, strong numerical skills and 1–2 years in instrument

Qualifications

• Basic education in Mathematics, English and science.
• Fluent English language, both spoken and written.
• GCSE or equivalent level language, math, reading, writing and reasoning skills.
• College certificate in electronics servicing or similar.

Responsibilities

• Assess the customers instruments on arrival into the service lab.
• Carry out service, repairs and calibrations to customers instruments following in-house procedures.
• Keep records in SAP and other systems of all operations carried out.
• Communicate well with other service team members to provide efficient service.
• Complete other assignments and special projects as requested.

Skills

Instrument service

Calibration

Documentation

English fluency

Analytical thinking

Team communication

Education

College certificate in electronics servicing

GCSE or equivalent (math, English, science)

Tools

Electronic test equipment

Hand and power tools

Calibration standards

Job description

Job Summary

Under general supervision of a service Supervisor. Will be working in the UK service lab in High Wycombe. The job will be mainly concerned with the servicing, repair and calibration of hand held or bench top TSI Measuring and monitoring instruments. However, there will be scope to work with other instrumentation from time to time.

Job Responsibilities

• Assess the customers instruments on arrival into the service lab.
• Keep records, both in SAP and other systems, of all operations carried out.
• Carry out service, repairs and calibrations to customers instruments following TSI in house work procedures.
• Communicate well with other members of the service team, to help provide efficient service to our customers.
• Completes other assignments and special projects as requested.

Supervisory Responsibilities

None assigned

Basic Qualifications

• Education:
• Required

Basic education in Mathematics, English and science.

• Desired

College certificate in electronics servicing or similar.

• Experience:
• 1 or 2 years in the instrument service sector is essential.
• Core Competencies:
• Good computer literacy, accuracy is of paramount importance here.
• Strong interpersonal, organizational and communication skills
• Above average analytical, decision making, problem solving and research skills
• GCSE or equivalent level language, math, reading, writing and reasoning skills
• Fluent English language, both spoken and written.

EQUIPMENT TO BE USED

Must be able to

• Use standard office equipment such as copier, fax, telephone, etc.
• Operate computer and other electronic equipment
• Use hand and electric tools and manipulate small objects