UK & Ireland Customer Service & Order Specialist

ExecutiveSurf | Certified B Corp; Bromsgrove; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading automotive supplier based in Bromsgrove is seeking a Customer Service Coordinator. This role is essential for managing customer orders, ensuring timely delivery, and maintaining strong client relationships. The ideal candidate will have 2-3 years of experience in a customer service role and familiarity with ERP systems. Join a dynamic company committed to innovation and customer satisfaction.

Qualifications

• Minimum of 2-3 years of experience in a customer service role.
• Experience with ERP software is essential.
• Detail-oriented and capable of managing multiple tasks.

Responsibilities

• Manage customer orders from placement to delivery.
• Coordinate with Supply Chain for special order variations.
• Maintain accurate customer sales data and documentation.

Skills

Communication

Problem-solving

Organizational skills

Tools

Enterprise Resource Planning (ERP)

JDE

Job description

A leading automotive supplier based in Bromsgrove is seeking a Customer Service Coordinator. This role is essential for managing customer orders, ensuring timely delivery, and maintaining strong client relationships. The ideal candidate will have 2-3 years of experience in a customer service role and familiarity with ERP systems. Join a dynamic company committed to innovation and customer satisfaction.