Customer Sales Coordinator: Service & Relationships

(SLS) Scientific Laboratory Supplies Ltd.; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave plus Bank Holidays

Company NEST pension

Enhanced Maternity and Paternity leave

Company profit bonus schemes

Job summary

A leading supplier of laboratory equipment in the UK is seeking a Customer Sales Coordinator. This role is crucial for managing the customer portfolio, delivering exceptional service, and building strong relationships. The ideal candidate is enthusiastic, detail-oriented, and possesses excellent communication skills. Responsibilities include handling customer queries, processing orders, and ensuring a seamless experience. The company offers a generous benefits package and values a supportive team environment.

Qualifications

• Passionate about delivering exceptional customer experience.
• Ability to thrive in a busy environment.
• Excellent communication skills with all levels.

Responsibilities

• Deliver second-to-none customer service for day-to-day queries.
• Communicate clearly with the sales manager.
• Build relationships with internal stakeholders.
• Handle customer calls and emails.
• Process orders and fulfillments for assigned customers.
• Manage customer returns.

Skills

Customer Service

Problem Solving

Communication Skills

Attention to Detail

Team Player

Job description

A leading supplier of laboratory equipment in the UK is seeking a Customer Sales Coordinator. This role is crucial for managing the customer portfolio, delivering exceptional service, and building strong relationships. The ideal candidate is enthusiastic, detail-oriented, and possesses excellent communication skills. Responsibilities include handling customer queries, processing orders, and ensuring a seamless experience. The company offers a generous benefits package and values a supportive team environment.