UK&I Renewals Manager: Retention & Growth

Darktrace; Greater London; Presencial; GBP 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

23 days’ holiday + all public holidays

Private medical insurance for you and/

Life insurance of 4x base salary

Salary sacrifice pension scheme

Enhanced family leave

Confidential Employee Assistance Plan

Cycle to work scheme

Descripción de la vacante

Darktrace is seeking a Renewals Manager in the UK to own renewals for a portfolio of Core customers, maximizing retention and expansion.

Lead high-value renewal negotiations, collaborate with Sales, Customer Success, Finance and Legal, and influence senior stakeholders to shape renewal strategy.

Requires data-driven decision making and strong business acumen; you will manage risks and drive renewal outcomes.

Formación

• 2-4 years of relevant experience in renewals, customer success, account management, or sales.
• Demonstrated experience in renewals or related domains with complex, high-value engagements.
• Exceptional communication and presentation skills for senior stakeholders.
• Ability to prioritize and work autonomously in a fast-paced, cross-functional environment.
• Proven problem-solving mindset and business acumen aligned to organizational goals.
• Familiarity with enterprise networking tools and cybersecurity concepts (preferred).
• Serve as a commercial resource on renewal proposal calls.

Responsabilidades

• Own and execute renewals for a portfolio of circa 120 accounts over $50k ACV within the UK, driving retention and expansion.
• Lead complex, high-value renewal negotiations balancing customer outcomes with revenue goals.
• Maintain a personal quota including Renewal Bookings, Expansion Bookings and defined engagement metrics.
• Proactively identify renewal risks and expansion opportunities to maximize outcomes.
• Collaborate cross-functionally with Sales, Customer Success, Finance, Legal and executives on renewal strategy and deals.
• Make independent decisions impacting short-term renewal performance and business results.
• Stay updated on industry trends to enhance renewal strategies and customer value.

Conocimientos

Renewals experience

Stakeholder engagement

Communication skills

Cross-functional collaboration

Descripción del empleo

Darktrace is seeking a Renewals Manager in the UK to own renewals for a portfolio of Core customers, maximizing retention and expansion.

Lead high-value renewal negotiations, collaborate with Sales, Customer Success, Finance and Legal, and influence senior stakeholders to shape renewal strategy.

Requires data-driven decision making and strong business acumen; you will manage risks and drive renewal outcomes.