Renewals Manager | Hybrid EdTech SaaS | Drive Retention

Harvey Thomas; England; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading education technology firm in the UK is seeking a Renewals Manager to own the renewal lifecycle for subscriptions. This role combines strategic oversight with hands-on execution to enhance retention rates and convert short-term contracts into long-term partnerships. The ideal candidate has a solid background in renewals, is commercially driven, and excels in data analysis. Join a purpose-driven SaaS business and make a significant social impact on education.

Qualifications

• Proven track record in renewals, account management, or customer success in SaaS or EdTech.
• Consistently hits and exceeds KPIs with measurable results.
• Comfortable working with data, dashboards, Excel and CRM platforms.

Responsibilities

• Own the entire renewal lifecycle and exceed target renewal rates.
• Strategically convert 1-year subscriptions into 3-year engagements.
• Analyse renewal trends and customer feedback to identify risks.

Skills

Renewals experience

Commercially driven

Analytically strong

Strong communicator

Sector awareness

Tools

HubSpot

Excel

Job description

A leading education technology firm in the UK is seeking a Renewals Manager to own the renewal lifecycle for subscriptions. This role combines strategic oversight with hands-on execution to enhance retention rates and convert short-term contracts into long-term partnerships. The ideal candidate has a solid background in renewals, is commercially driven, and excels in data analysis. Join a purpose-driven SaaS business and make a significant social impact on education.