UK Field-Based Escalator Repair Engineer

Otis Elevator Co.; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Overtime opportunities

Pension scheme

Life assurance

Paid maternity and paternity benefits

Otis Rewards Scheme

Job summary

Otis Elevator Co. in the United Kingdom is seeking an experienced Escalator Call Out and Repair Engineer to support the London Underground escalator portfolio and keep millions of passengers moving safely and reliably each day.

You will diagnose faults, perform repairs, and respond to breakdowns with a focus on first-time fixes, safety, and high-quality service across a busy transport network. The role offers exposure to leading equipment and a clear development path within a global leader.

Qualifications

• NVQ Level 3 (or equivalent) in Escalator Engineering.
• Proven experience in escalator maintenance, repair, and fault finding.
• Strong knowledge of a variety of escalator manufacturers and equipment types.
• A full UK driving licence.
• Solid mechanical and electrical engineering skills.
• A proactive and customer-focused approach.
• Strong communication skills and the ability to work independently or as part of a team.
• Confidence using digital and electronic tools and systems.
• Flexibility to support operational requirements, including overtime when required.

Responsibilities

• Diagnosing faults and carrying out repairs on escalator equipment.
• Responding quickly and effectively to breakdowns, aiming for a first-time fix wherever possible.
• Maintaining the highest standards of safety and technical excellence.
• Working collaboratively with customers and stakeholders on site.
• Building positive working relationships through professional communication and service delivery.
• Supporting the reliable operation of one of the UK's busiest transport networks.

Skills

Escalator engineering

Maintenance and repair

Driving licence

Electrical engineering

Customer focus

Communication

Digital tools

Overtime flexibility

Education

NVQ Level 3 Escalator Engineering

Job description

Otis Elevator Co. in the United Kingdom is seeking an experienced Escalator Call Out and Repair Engineer to support the London Underground escalator portfolio and keep millions of passengers moving safely and reliably each day.

You will diagnose faults, perform repairs, and respond to breakdowns with a focus on first-time fixes, safety, and high-quality service across a busy transport network. The role offers exposure to leading equipment and a clear development path within a global leader.