UK Enterprise Account Growth & Renewal Executive

Enterprise Analytics; United Kingdom; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Enterprise Analytics is seeking an Enterprise Account Executive – Installed Base for the UK. This hybrid, full-time role focuses on growing revenue within the existing UK IFS customer base.

You will manage renewals, upsell, and cross-sell opportunities, coordinating with UK leadership, customer success, delivery, and pre-sales teams to maximize long-term relationships. The ideal candidate has 5+ years in account management or customer success within SaaS/ERP or enterprise software, with strong

Qualifications

• 5+ years of account management, renewals, or installed-base/success roles in SaaS/ERP/enterprise software.
• Proven ability to grow revenue within a portfolio through upsell and cross-sell initiatives.
• Strong negotiation, communication, and relationship-management skills.

Responsibilities

• Own and grow a portfolio of UK IFS customers, focusing on retention and expansion.
• Identify and pursue upsell, cross-sell opportunities including modules and cloud upgrades.
• Lead end-to-end renewal negotiations to meet retention and expansion targets.
• Monitor health, usage, adoption, and satisfaction to address at-risk accounts early.
• Collaborate with pre-sales, delivery, and customer success to scope expansion opportunities.
• Prepare proposals, quotes, and business cases for upsell, cross-sell, and renewals.

Skills

Account management

Renewals

Upsell/Cross-sell

Customer success

Negotiation

Relationship building

Salesforce

Tools

Salesforce

DocuMate

CrystalClear

Job description

Enterprise Analytics is seeking an Enterprise Account Executive – Installed Base for the UK. This hybrid, full-time role focuses on growing revenue within the existing UK IFS customer base.

You will manage renewals, upsell, and cross-sell opportunities, coordinating with UK leadership, customer success, delivery, and pre-sales teams to maximize long-term relationships. The ideal candidate has 5+ years in account management or customer success within SaaS/ERP or enterprise software, with strong