UK-Based Application Support & Onboarding Specialist

Corpay; Sheffield; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Life insurance (4×)

Pension 5% employer contribution

Private Healthcare

25 days holiday + Buy/Sell

LinkedIn Learning access

Gratitudes rewards and discounts

Career progression

Job summary

Corpay is seeking an Application Support Specialist for its r2c Online business, based in the Sheffield office. You will support customers, manage service cases, and contribute to customer success through training, implementation, and product quality support.

You will report to the Head of Customer Operations and collaborate across teams. The role includes onsite setup, equipment provision, and formal training as part of a supportive environment.

Qualifications

• Experience in application support, service desk, or similar customer-facing technical roles.
• Good understanding of system capabilities and limitations with technical awareness.
• Strong organisational and time management skills with the ability to prioritise workload.
• Customer-focused mindset with commitment to delivering high-quality support.

Responsibilities

• Providing application support to r2c Online customers via web, email, and phone.
• Managing service cases from logging to resolution within defined SLAs.
• Logging and managing service cases using Salesforce CRM.
• Guiding customers on product functionality and best practices.

Skills

Application support

Service desk

Technical awareness

Time management

Customer focus

Problem solving

Team collaboration

Commercial awareness

Process improvement

Multitasking

Job description

Corpay is seeking an Application Support Specialist for its r2c Online business, based in the Sheffield office. You will support customers, manage service cases, and contribute to customer success through training, implementation, and product quality support.

You will report to the Head of Customer Operations and collaborate across teams. The role includes onsite setup, equipment provision, and formal training as part of a supportive environment.