Treaty Technician

Harrison Holgate; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance firm in London seeks an experienced professional to manage treaty accounts and handle claims processing. The ideal candidate will possess strong technical insurance knowledge and IT skills. Responsibilities include processing transactions, monitoring claims, and ensuring compliance with regulatory standards. Excellent communication skills and attention to detail are essential. This position offers opportunities for personal development and growth in a dynamic environment.

Qualifications

• Strong IT skills, including Microsoft Word, Outlook, and Excel.
• Technical insurance knowledge equivalent to Cert CII, or demonstrable experience.
• Excellent written and verbal communication skills.

Responsibilities

• Process proportional treaty accounts and premium adjustments.
• Handle excess of loss claims and reinstatements.
• Respond to internal and external queries.

Skills

Market experience with a broker

Strong IT skills

Technical insurance knowledge

Excellent communication skills

Time management

Attention to detail

Understanding of FCA Insurance rules

Education

Cert CII or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Responsible for producing and processing pre-inception and post-placement documentation, premium processing, proportional treaty processing, claims handling, credit control, and file/record management.

Overview

Responsible for producing and processing pre-inception and post-placement documentation, premium processing, proportional treaty processing, claims handling, credit control, and file/record management.

Key Accountabilities

Treaty Accounts Processing

• Process proportional treaty accounts and premium adjustments in line with slip conditions and internal procedures.

• Maintain reconciliations of technical accounts as per internal standards.

• Monitor and review the technical position of treaty accounts and premium adjustments.

Excess of Loss (XL) Claims

• Handle excess of loss claims and reinstatements from first advice through to settlement, in accordance with slip terms and internal procedures.

• Administer claims through to closure.

Communication

• Respond to internal and external queries in a timely and accurate manner.

• Liaise with Account Executives and the Accounts Department for query resolution where necessary.

• Escalate potential technical or financial issues to line management when required.

Document Production and Processing

• Review documents at key stages to ensure completeness and accuracy prior to processing.

Premium Processing

• Process transactions using internal broking systems (e.g., Trace ISYS OpenTWINS).

• Generate client accounting and market documentation and submit to the relevant markets and bureaux.

Credit Control

• Monitor premium payments and actively pursue outstanding funds to ensure settlement terms/PPWs are met.

• Liaise with Finance on outstanding balances and support reconciliation of unallocated cash, escalating issues as appropriate.

Management Information

• Produce and analyse statistics related to premium, brokerage, claims, renewals, etc.

• Maintain shared files and spreadsheets for reporting purposes.

File Management

• Ensure all correspondence, documentation, and data are stored according to internal best practice and audit requirements.

Compliance & Governance

• Ensure legal, market, and regulatory requirements are met across all areas of business placement and servicing.

• Maintain high technical standards to minimise rework and reduce E&O exposure.

• Support new process implementation in response to regulatory changes.

• Report suspicious financial activity to the Money Laundering Reporting Officer, as required.

General Responsibilities

• Uphold and promote the reputation and integrity of the firm at all times.

• Act honestly and fairly with colleagues, clients, and market professionals.

• Take responsibility for personal development and remain current with legal and market best practices.

• Complete all internal and external training as required.

Knowledge & Skills Required

• Market experience with a broker, underwriter, or bureau.

• Strong IT skills, including Microsoft Word, Outlook, and Excel.

• Technical insurance knowledge equivalent to Cert CII, or demonstrable experience.

• Excellent written and verbal communication skills.

• Strong time management, prioritisation, and organisational abilities.

• High level of accuracy and attention to detail.

• Understanding of FCA Insurance Conduct of Business rules and financial crime prevention.

As true market specialists we work in partnership with our candidates and clients, delivering unrivalled market knowledge and insight. Driven by our passion to become the partner of choice we offer tailored advice and guidance...