Travel Supervisor

Bury Council; Bury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority is seeking a Travel Supervisor to support its School and College Transport Team. Responsibilities include processing travel applications for children with special educational needs and supervising escorts. The ideal candidate will have excellent organizational and communication skills and computer literacy. This full-time role requires 37 hours per week, following a rota-based schedule during term time. Interested candidates should contact Nicola Hudson for informal inquiries.

Benefits

Agile working arrangements

Commitment to equal opportunities

Interview guarantee for eligible candidates

Qualifications

• Experience working with the public, both face-to-face and over the phone.
• Ability to meet tight deadlines and manage workload effectively.
• Knowledge of statutory travel assistance for children and young people.

Responsibilities

• Process travel assistance applications for pupils and students.
• Supervise and support pupil escorts and daily service operations.
• Ensure compliance with independent travel training contracts.

Skills

Customer care skills

Organizational skills

Interpersonal skills

Computer literacy

Communication skills

Tools

Microsoft Office

Bespoke transport management tool

Job description

School & College Transport Team

About the role

An exciting opportunity has arisen for a Travel Supervisor, supporting the School and College Transport Team.

The team manages travel assistance and home to school / college transport provision for children and young people with special educational needs and disabilities (SEND) to support attendance at schools and colleges both in Bury and outside of the borough. The team also fulfil the Council’s statutory duties in relation to travel assistance and free school travel passes.

This is a key position within the team; you will be expected to deliver a high-quality service in relation to all aspects of travel assistance. You will be responsible for delivering a range of activities including the processing of travel assistance applications for pupils with special educational needs, mainstream pupils and college students. You will also be required to supervise and support approximately 70 pupil escorts and ensure the efficient day to day running of the service.

The role will also involve implementation and monitoring of provider compliance in relation to the independent travel training contract and home to school / college transport.

You will have good customer care skills and experience of working with members of the public, both face to face and over the telephone. Regular liaison with contractors, parents, school staff and other professionals is required to ensure the safety of those that use the service.

You will need to work effectively and efficiently within the team and to tight deadlines, whilst managing your own workload. Excellent organisational and interpersonal skills are essential. You will need to be computer literate with the ability to work competently with Microsoft Office packages and a bespoke transport management tool.

Normal hours of work are 37 hours per week based around the usual business working week. In order to ensure the service is staffed when transport is operational a rota is in place that includes a 7 : 30am start or 4 : 45pm finish time during term time only.

About Bury

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.

In line with safer recruitment, please ensure that your application / CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

Please note we are unable to support with sponsorship at this time.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council

To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs

We support employees to work with agility, where appropriate for the post and service requirements.

We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children / care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

Next steps

For an informal chat regarding the role please contact Nicola Hudson on 0161 253 5676

Interviews will be held week commencing 19 January 2026