Trauma-Informed Tenancy Support Officer (Hybrid)

Durham County Council; Seaham; Ibrido; GBP 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working (home and office)

Local Government Pension Scheme (LGPS)

Generous annual leave

Descrizione del lavoro

Durham County Council is seeking a Tenancy Sustainment Officer to provide trauma-informed support to individuals and families at risk of homelessness. You will manage a caseload, help secure accommodation, and assist clients to sustain tenancies and access employability and support services.

The role involves coordinating with social and private landlords, attending multi-agency meetings, and staying current with homelessness legislation.

Competenze

• NVQ Level 3 or equivalent in a housing or support related field.
• Experience delivering therapeutic interventions.
• Experience supporting clients with rough sleeping, substance misuse and mental health issues.

Mansioni

• Plan and deliver person-centred therapeutic interventions tailored to individual needs and group objectives.
• Manage a caseload, supporting clients to move from rough sleeping into suitable accommodation.
• Provide advice and practical support to help sustain tenancies and reduce homelessness risk.
• Work with social and private landlords to secure and maintain appropriate accommodation.
• Support clients with budgeting, income maximisation, debt advice and access to employability, health and support services.
• Develop effective partnerships with statutory, voluntary and private sector organisations for coordinated support.
• Attend and coordinate multi-agency meetings and case conferences as required.
• Keep up to date with homelessness legislation, guidance and good practice.
• Contribute to service improvement, monitoring and funding requirements.

Conoscenze

Trauma-informed approach

Caseload management

Partnership development

Client communication

Formazione

NVQ Level 3 or equivalent in housing or support field

Descrizione del lavoro

Durham County Council is seeking a Tenancy Sustainment Officer to provide trauma-informed support to individuals and families at risk of homelessness. You will manage a caseload, help secure accommodation, and assist clients to sustain tenancies and access employability and support services.

The role involves coordinating with social and private landlords, attending multi-agency meetings, and staying current with homelessness legislation.