Tenancy Support Specialist - Hybrid Work & Impact

North Northamptonshire Council; Barton Seagrave; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Programme

Employee Benefits Scheme

Wellbeing support

Hybrid working

Job summary

North Northamptonshire Council is seeking a committed Tenancy Support Worker to join the Accommodation Service within Housing Solutions. You will deliver one-to-one support, develop tailored plans and assist residents with benefits, healthcare and social care services.

Join a supportive team focused on preventing homelessness and promoting stability, independence and positive outcomes for vulnerable residents across North Northamptonshire.

Qualifications

• Experience of working with vulnerable people, ideally within housing, homelessness, support, social care or related services.
• Strong communication and interpersonal skills, with the ability to build positive relationships and maintain professional boundaries.
• An understanding of the challenges faced by people experiencing homelessness, rough sleeping or complex needs.
• The ability to manage a varied workload and work effectively both independently and as part of a team.
• Good organisational and record-keeping skills.
• A commitment to safeguarding, equality, diversity and inclusion.
• A proactive, solution-focused approach and a genuine desire to help people improve their circumstances.

Responsibilities

• Delivering one-to-one support sessions tailored to individual needs.
• Developing, reviewing and updating support plans and risk assessments.
• Undertaking welfare visits and property inspections.
• Supporting residents to access benefits, healthcare and specialist support services.
• Promoting independent living skills, wellbeing and tenancy sustainment.
• Working closely with partner agencies and attending multi-agency meetings.
• Supporting residents to overcome barriers and progress towards independent living.
• Identifying and responding appropriately to safeguarding concerns.
• Maintaining accurate case records and monitoring outcomes.

Skills

Experience with vulnerable people

Strong communication

Relationship building

Independent & team working

Organisational skills

Safeguarding commitment

Problem solving

Job description

North Northamptonshire Council is seeking a committed Tenancy Support Worker to join the Accommodation Service within Housing Solutions. You will deliver one-to-one support, develop tailored plans and assist residents with benefits, healthcare and social care services.

Join a supportive team focused on preventing homelessness and promoting stability, independence and positive outcomes for vulnerable residents across North Northamptonshire.