Trauma-Informed Supported Housing Manager

Niyaa People; Manchester; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Blue Light Card

Cycle to Work Scheme

Employee referral scheme

Training and development opportunities

Leadership opportunity to lead the new

Job summary

Niyaa People is recruiting on behalf of a leading social housing provider in Manchester for an experienced Supported Housing Manager. The role leads a specialist accommodation service supporting adults with domestic abuse and complex needs.

You will oversee a team, ensure safe, person-centred and outcome-focused support, and manage day-to-day operations, performance, and multi-agency collaborations. This is a permanent, full-time position in Manchester with opportunity to drive service

Qualifications

• Management experience in supported housing, homelessness, social care or related service.
• Strong knowledge of domestic abuse and its impact on individuals and families.
• Experience supporting people with complex and multiple needs.
• Knowledge of safeguarding adults and children.
• Experience managing staff, rotas and service delivery.
• Experience completing or overseeing risk and needs assessments.
• Understanding trauma-informed and strengths-based approaches.
• Experience working with local authorities and external partner agencies.

Responsibilities

• Lead day-to-day management and delivery of the service.
• Manage and support a team of housing and support staff.
• Ensure high-quality, person-centred support is delivered.
• Oversee risk assessments, support plans and safeguarding procedures.
• Respond to high-risk cases and multi-agency referrals.
• Manage staffing levels, rotas and daily operations.
• Monitor occupancy, referrals, voids and property standards.
• Ensure service performance meets targets and contractual requirements.
• Collaborate with local authorities, health services and partner agencies.
• Assist residents with housing, benefits and move-on options.
• Promote records accuracy, reporting and compliance.
• Foster a culture of teamwork, reflective practice and continuous improvement.
• Handle incidents and escalation as required.
• Support development of new ideas and best practice.

Skills

Leadership

Communication

Problem solving

Staff management

Safeguarding

Trauma-informed approach

Job description

Niyaa People is recruiting on behalf of a leading social housing provider in Manchester for an experienced Supported Housing Manager. The role leads a specialist accommodation service supporting adults with domestic abuse and complex needs.

You will oversee a team, ensure safe, person-centred and outcome-focused support, and manage day-to-day operations, performance, and multi-agency collaborations. This is a permanent, full-time position in Manchester with opportunity to drive service