Head of Supported Housing & Growth

Niyaa People Ltd; Luton; On-site; GBP 70,000 - 90,000; Full time

Job summary

Niyaa People Ltd is seeking a Head of Supported Housing to lead a large portfolio, ensuring services are financially sustainable, compliant and resident-focused. You will mobilise new Supported Exempt Rent services and strengthen commissioner relationships.

The role requires significant management experience in supported housing, budgeting across complex services and a trauma-informed, outcome-driven mindset to improve homelessness outcomes across the UK.

Qualifications

• Significant management experience within supported housing, homelessness or related social care.
• Strong knowledge of housing legislation, regulation and best practice.
• Experience managing complex services, budgets and geographically dispersed teams.
• Good understanding of Housing Benefit, Council Tax Benefit and supported housing models.
• Strong safeguarding, risk and performance management knowledge.
• Experience working with local authorities, commissioners and external partners.
• Track record of improving service quality and outcomes.
• Experience of trauma-informed and/or strengths-based approaches.

Responsibilities

• Lead day-to-day operational performance and continuous improvement of Supported Housing services.
• Oversee service budgets, income and expenditure, including Housing and Council Tax Benefit.
• Lead mobilisation and growth of new Supported Exempt Rent services.
• Ensure robust safeguarding, risk management, complaints and resident feedback processes are embedded.
• Oversee support planning, risk management and contractual performance.
• Build strong relationships with local authorities, commissioners, delivery partners and community organisations.
• Lead and develop remote teams, creating a high-performing, collaborative culture.
• Champion trauma-informed, strengths-based and psychologically informed approaches.
• Develop opportunities for residents to access employment, education, community and recreational activities.
• Support the development of social impact measurement and reporting.
• Work with senior leaders to deliver strategic growth plans and identify new opportunities.

Skills

Management experience

Housing legislation

Budget management

Safeguarding

Stakeholder engagement

Trauma-informed approaches

Leadership

Job description

Niyaa People Ltd is seeking a Head of Supported Housing to lead a large portfolio, ensuring services are financially sustainable, compliant and resident-focused. You will mobilise new Supported Exempt Rent services and strengthen commissioner relationships.

The role requires significant management experience in supported housing, budgeting across complex services and a trauma-informed, outcome-driven mindset to improve homelessness outcomes across the UK.