Trauma-Informed Support Worker - Homelessness, 9-12 Months

The Housing Network; Wolverhampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Blue Light Card

Referral programme

Company pension

Health & wellbeing programme

On-site parking

Sick pay

Job summary

The Housing Network is seeking an experienced Support Worker (Complex Needs) in Wolverhampton for maternity cover. You will work with vulnerable individuals and families facing homelessness, delivering person-centred support.

You will provide 1:1 sessions, develop outcome-focused support plans, and help clients gain independence while safeguarding the welfare of residents and the wider community. A relevant driving licence is required.

Qualifications

• Providing trauma informed support for residents (1 year preferred).
• Experience with housing benefit support (1 year preferred).
• Driving Licence (required).

Responsibilities

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

Skills

Trauma-informed practice

Strength-based approach

Caseload management

Tenancy documentation

Safeguarding awareness

Job description

The Housing Network is seeking an experienced Support Worker (Complex Needs) in Wolverhampton for maternity cover. You will work with vulnerable individuals and families facing homelessness, delivering person-centred support.

You will provide 1:1 sessions, develop outcome-focused support plans, and help clients gain independence while safeguarding the welfare of residents and the wider community. A relevant driving licence is required.