Support Worker Supported Living

The Housing Network; West Midlands; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company pension

Health & wellbeing programme

On-site parking

Referral programme

Sick pay

Job summary

The Housing Network (THN) is recruiting a Support Worker to assist residents with complex needs in Coventry. You will deliver trauma-informed, 1:1 support, help residents access tenancy information and benefits, and build trust to create effective, outcome-focused support plans.

Role involves managing a caseload, safeguarding, and coordinating with multi-disciplinary teams to improve lives of highly vulnerable individuals and families experiencing homelessness.

Qualifications

• 1 year trauma-informed support preferred.
• Housing benefit support experience preferred.
• Driving Licence required.
• UK work authorisation required.

Responsibilities

• Provide strength-based, trauma-informed support and create outcome-focused plans.
• Deliver 1:1 support sessions, interventions and signposting to promote independence.
• Manage a caseload to ensure appropriate levels of support for residents.
• Help residents understand tenancy documents and benefits, feeding gaps into plans.
• Maintain safeguarding awareness and protect residents and staff.

Skills

Trauma-informed

Caseload management

Safeguarding

Signposting

Independence coaching

Education

Driving Licence

Job description

Job Title: Support Worker (Complex Needs)

Do you have the following skills, experience and drive to succeed in this role Find out below.

Working Hours: 40 Hours Per Week, this would be 8 hour shifts. Working 5 days out of the 7 day period (Could include weekends and Bank Holidays).

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of our service in Coventry?

If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

• Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
• Highly experienced working with adults and families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you’ll be doing

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

What you’ll receive

• Salary - £29,000
• 31 days of annual leave
• 41 hours of training
• Blue Light Card
• Referral programme

Job Types: Full-time, Permanent

Benefits

• Company pension
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Experience

• Providing trauma informed suppory: 1 year (preferred)
• Providing housing benefit support: 1 year (preferred)

Licence/Certification

• Driving Licence (required)

Work Authorisation

• United Kingdom (required)

Work Location: On the road