Complex Needs Support Worker (Maternity Cover)

The Housing Network; Wolverhampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Blue Light Card

Referral programme

Company pension

Health & wellbeing programme

On-site parking

Sick pay

Job summary

The Housing Network is seeking an experienced Support Worker (Complex Needs) in Wolverhampton for maternity cover. You will work with vulnerable individuals and families facing homelessness, delivering person-centred support.

You will provide 1:1 sessions, develop outcome-focused support plans, and help clients gain independence while safeguarding the welfare of residents and the wider community. A relevant driving licence is required.

Qualifications

• Providing trauma informed support for residents (1 year preferred).
• Experience with housing benefit support (1 year preferred).
• Driving Licence (required).

Responsibilities

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

Skills

Trauma-informed practice

Strength-based approach

Caseload management

Tenancy documentation

Safeguarding awareness

Job description

Job Title: Support Worker (Complex Needs) (Maternity Cover 9 to 12 Months)

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of our service in Wolverhampton?

If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

• Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
• Highly experienced working with adults and families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you'll be doing

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

What you’ll receive

• Salary - £29,000
• 41 hours of training
• Blue Light Card
• Referral programme

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Experience:

• Providing trauma informed suppory: 1 year (preferred)
• Providing housing benefit support: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: On the road