Trauma-Informed Housing Support Worker (Full-Time)

Ashberry Recruitment; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Job summary

Ashberry Recruitment is seeking an experienced Female Support Worker for a housing service in Sheffield. This permanent role is full-time (40 hours per week) with some weekend work, supporting women facing homelessness, substance misuse and mental health challenges.

You will facilitate client meetings, review support plans, maximise benefits, and contribute to a range of in-house support provisions, while coordinating a team of assistants and maintaining person-centred, trauma-informed practice.

Qualifications

• NVQ level 3 or equivalent in related field.
• First Aid training.
• Excellent verbal and written communication skills.
• Ability to work in a busy environment and make decisions under pressure.
• Knowledge of the benefits system and housing funding streams.
• Knowledge of Government policy governing homelessness.
• Knowledge of local housing market and access to accommodation for clients.
• Good IT skills with Microsoft Office, email programmes and databases.
• Ability to use initiative in problem solving for clients and colleagues.
• Previous experience in a housing or hostel/lifehouse setting.
• Previous experience working within a team to meet objectives.

Responsibilities

• Facilitate client meetings and other client participation methods.
• Conduct regular client support plan reviews, updating individual support plans.
• Help clients maximise benefits and manage personal payments within a budget plan.
• Design and deliver in-house support provisions to achieve outcomes.
• Delegate to and coordinate Assistant Support workers with clients to address actions from client plans.
• Complete and review client assessments including risk assessments within contractual timeframes.
• Respect diversity of culture, faith and practice.
• Ensure all practice complies with legislation, guidelines and policies to protect clients and staff.
• Complete any other duties as reasonably expected in this role.

Skills

Verbal & written communication

Teamwork

Problem solving

IT skills

Microsoft Office

Education

NVQ level 3 or equivalent in related field

First Aid training

Job description

Ashberry Recruitment is seeking an experienced Female Support Worker for a housing service in Sheffield. This permanent role is full-time (40 hours per week) with some weekend work, supporting women facing homelessness, substance misuse and mental health challenges.

You will facilitate client meetings, review support plans, maximise benefits, and contribute to a range of in-house support provisions, while coordinating a team of assistants and maintaining person-centred, trauma-informed practice.