Support Worker ( Female Only )

Ashberry Recruitment; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Job summary

Ashberry Recruitment is seeking an experienced Female Support Worker for a housing service in Sheffield. This permanent role is full-time (40 hours per week) with some weekend work, supporting women facing homelessness, substance misuse and mental health challenges.

You will facilitate client meetings, review support plans, maximise benefits, and contribute to a range of in-house support provisions, while coordinating a team of assistants and maintaining person-centred, trauma-informed practice.

Qualifications

• NVQ level 3 or equivalent in related field.
• First Aid training.
• Excellent verbal and written communication skills.
• Ability to work in a busy environment and make decisions under pressure.
• Knowledge of the benefits system and housing funding streams.
• Knowledge of Government policy governing homelessness.
• Knowledge of local housing market and access to accommodation for clients.
• Good IT skills with Microsoft Office, email programmes and databases.
• Ability to use initiative in problem solving for clients and colleagues.
• Previous experience in a housing or hostel/lifehouse setting.
• Previous experience working within a team to meet objectives.

Responsibilities

• Facilitate client meetings and other client participation methods.
• Conduct regular client support plan reviews, updating individual support plans.
• Help clients maximise benefits and manage personal payments within a budget plan.
• Design and deliver in-house support provisions to achieve outcomes.
• Delegate to and coordinate Assistant Support workers with clients to address actions from client plans.
• Complete and review client assessments including risk assessments within contractual timeframes.
• Respect diversity of culture, faith and practice.
• Ensure all practice complies with legislation, guidelines and policies to protect clients and staff.
• Complete any other duties as reasonably expected in this role.

Skills

Verbal & written communication

Teamwork

Problem solving

IT skills

Microsoft Office

Education

NVQ level 3 or equivalent in related field

First Aid training

Job description

Ashberry recruitment are currently seeking for an experienced Female support worker in the housing sector, to work as part of a wonderful team at a Service in Sheffield which provide daily support and supported accommodation to female individuals suffering from homelessness, substance misuse and mental health issues.

This is a permanent post and the successful candidate will be required to work full time 40 hours per week. This post involves some weekend working.

ABOUT THE JOB & SERVICE

This Service is ran by a well established housing organisation and charity, who for years have provided housing support, advice and supported accommodation to vulnerable individuals across the UK.

As a support worker for this service, the successful candidate will be expected to:

• Facilitate client meetings and other client participation methods.
• Conduct regular client support plan reviews, completing and updating individual support plans.
• Work with clients to achieve their identified goals in accordance with company policy, including client benefits being maximised and personal payments are made as part of a budget plan.
• Work with colleagues to design and deliver a range of in-house support provisions designed to achieve successful outcomes.
• Delegate to and coordinate the work of Assistant Support workers with clients, to ensure actions as identified in client support plans, are addressed in a timely professional and appropriate manner.
• Complete and review client’s assessments including risk assessments, within contractual timeframes, using a person-centred and trauma sensitive approach.
• Respect the diversity of other people’s culture, faith and practice.
• Ensure all practice is in line with relevant legislation, guidelines and polices to protect clients, colleagues, staff and visitors from any abuse, accident or injury.
• Complete any other duties as could be reasonably expected in the fulfilment of this role.

DESIRED ATTRIBUTES

• NVQ level 3 or equivalent in related field
• Previous experience working in a supported housing or Hostel/Lifehouse setting
• Knowledge of Government policy governing homelessness
• Knowledge of local housing market and how to access accommodation for clients
• First Aid training
• Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
• Ability to work in a busy environment and can demonstrate ability to make decisions under pressure
• Knowledge of the benefits system and an understanding of supported housing funding streams
• Ability to use your initiative in problem solving for the benefit of clients and colleagues
• Excellent verbal and written communication skills
• The ability to understand and successfully implement processes, procedures and policies related to your area of work
• Previous experience of successfully working within a team environment to meet objectives
• Good IT skills with previous experience of using Microsoft Office, email programmes and databases