Trauma-Informed Domestic Abuse Support Worker - Refuge

AWD online; Seaford, Eastbourne; Presencial; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-call rota payments

Mileage paid

Benefits

Descripción de la vacante

AWD online in East Sussex is seeking a Domestic Abuse Support Worker to help survivors across residential refuge services. The role combines trauma-informed keywork, risk assessment and crisis intervention with housing, benefits and practical support to promote safety, independence and community reintegration.

This role requires an Enhanced DBS Check and offers 37 hours per week, Monday to Friday, with location in Seaford and Eastbourne and travel to Bexhill and Crowborough (mileage paid).

Formación

• Experience supporting survivors of domestic abuse in residential care, refuge or supported housing.
• Experience with risk management, safeguarding and public protection within a residential setting.
• Experience with care planning, keywork delivery and supporting vulnerable and complex individuals.
• Willingness to undertake relevant training, including First Aid.

Responsabilidades

• Complete risk and needs assessments to identify support requirements.
• Develop and review personalised care plans focused on safety and independence.
• Deliver one-to-one and group keywork sessions to promote recovery and life skills.
• De-escalate challenging situations using conflict resolution strategies.
• Carry out housing checks, report repairs and support room turnover within the residential setting.
• Liaise with local authorities, police, treatment services and voluntary organisations to coordinate support.
• Assist residents with Housing Benefit applications and access to the wider benefits system.
• Support residents with paperwork, appointments and move-on accommodation.
• Maintain accurate case notes, daily logs and incident reports in line with GDPR and safeguarding requirements.
• Contribute to the agreed on-call rota to support consistent service delivery.

Conocimientos

Trauma-informed practice

Risk assessment

Safeguarding

Housing support

Record keeping

Communication skills

Descripción del empleo

AWD online in East Sussex is seeking a Domestic Abuse Support Worker to help survivors across residential refuge services. The role combines trauma-informed keywork, risk assessment and crisis intervention with housing, benefits and practical support to promote safety, independence and community reintegration.

This role requires an Enhanced DBS Check and offers 37 hours per week, Monday to Friday, with location in Seaford and Eastbourne and travel to Bexhill and Crowborough (mileage paid).