Residential Support Worker (AWDO-C15382) in Bexhill)

AWD online; Bexhill-on-Sea; On-site; GBP 15,000 - 22,000; Part time

Job summary

AWD online is seeking a Residential Support Worker in Bexhill-on-Sea to support women affected by domestic abuse and complex needs. The role is sessional and contract-based, requiring compassionate, resilient individuals with safeguarding awareness who can work calmly and independently.

The post involves trauma-informed, person-centred support within a refuge and local community, with duties spanning relationship-building, skills development and safeguarding.

Qualifications

• Empathy and resilience for trauma-informed support.
• Understanding safeguarding and privacy.
• Ability to work independently within a team.

Responsibilities

• Build positive, professional relationships with residents and provide person-centred support.
• Deliver daily living skills, wellbeing activities and social engagement.
• Encourage confidence, independence and resilience in residents.
• Welcome and induct new residents into the service.
• Conduct welfare checks and maintain a safe environment.
• Record information accurately and maintain confidentiality.
• Respond calmly to challenging situations and collaborate with partner agencies.
• Act as Fire Warden and First Aider when required.

Skills

Empathy

Safeguarding awareness

Independent working

Job description

Residential Support Worker

Make a real difference supporting women affected by domestic abuse and complex needs in a refuge and local community. This rewarding sessional opportunity suits a compassionate, resilient woman with safeguarding awareness who can work calmly and independently.

If you've also worked in the following roles, we'd also like to hear from you: Support Worker, Community Support Worker, Housing Support Worker, Refuge Support Worker, Recovery Support Worker, Outreach Support Worker, Support Practitioner, Key Worker, Sessional Support Worker

Please Note: Due to the nature of this service, this role is open to women only. This occupational requirement is applied in accordance with the Equality Act 2010 and includes women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC)

SALARY: £13.62 per Hour

JOB TYPE: Sessional, Contract

LOCATION: Bexhill, East Sussex

WORKING HOURS: Bank / sessional shifts as and when required, including a rotating pattern covering days, nights, weekends and bank holidays

JOB OVERVIEW

This is a rewarding opportunity to help women rebuild confidence, independence and safer futures within a supportive refuge service.

Working within a dedicated team, the Residential Support Worker provides trauma-informed, person-centred support to residents with multiple and complex needs and works alongside partner agencies.

The Residential Support Worker helps create a safe, structured environment where residents can build practical living skills, wellbeing and confidence.

Variety is central to the Residential Support Worker position, combining meaningful relationship-building, safeguarding, accurate records and responsive support.

DUTIES

• Resident Relationships and Support: Build positive, professional relationships and provide consistent, person-centred support
• Living Skills and Wellbeing: Deliver daily living skills, wellbeing, leisure, creative and therapeutic activities
• Independence and Confidence: Encourage residents to develop confidence, practical skills and greater independence
• Resident Welcome and Induction: Welcome and induct new residents into the service
• Safety and Welfare Checks: Promote a safe, respectful environment and complete regular welfare and building checks
• Records and Confidentiality: Record important information accurately and maintain confidential records
• Responsive Support and Partnership Working: Respond calmly to challenging situations and work with criminal justice and support agencies towards positive outcomes
• Emergency Responsibilities: Act as Fire Warden and First Aider when required

CANDIDATE REQUIREMENTS

Essential

• This role is open to women only. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature and context of the service
• Good literacy and numeracy skills
• Understanding of safeguarding
• Able to work independently
• Able to work the required rotating shift pattern covering days, nights, weekends and bank holidays
• Empathetic and resilient, with the ability to handle confidential information sensitively

Desirable

• Residential care, housing support, supporting women or working with people experiencing multiple or complex needs
• Criminal justice, behaviour change, group facilitation or one-to-one support
• Experience within a women's refuge or domestic abuse service
• Knowledge of housing pathways and accommodation options for survivors

This role is subject to an Enhanced DBS check

JOB REF: AWDO-C15382