Trauma-Informed Domestic Abuse Support Specialist

AWD online; Eastbourne; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Mileage paid

On-call rota payments

Résumé du poste

AWD online is seeking a Domestic Abuse Support Worker to assist survivors and families in residential refuge settings across East Sussex. The role combines trauma-informed keywork, risk assessment and crisis intervention with housing, benefits and practical support to promote safety and independence.

The post involves working 37 hours per week, Mon-Fri, in Seaford/Eastbourne with travel to nearby areas; enhanced DBS checks are required and on-call rota payments apply.

Qualifications

• Previous experience supporting survivors of domestic abuse in residential care/settings.
• Experience with risk management, safeguarding and public protection within residential settings.
• Experience with care planning, keywork delivery and supporting vulnerable and complex individuals.
• Clear understanding of equal opportunities and anti-discriminatory practice.
• Experience of multi-agency working with statutory and voluntary services.
• Knowledge of housing and benefits system, particularly Housing Benefit.
• Ability to manage crisis situations and make sound safety decisions.
• Willingness to undertake relevant training, including First Aid.
• Ability to travel across East Sussex as required.
• Commitment to safeguarding and promoting positive values.

Responsabilités

• Needs and Risk Assessments: Identify risk, safeguarding concerns and support requirements.
• Care Planning: Develop and review personalised plans focused on safety and wellbeing.
• Keywork Sessions: Deliver one-to-one and group sessions to promote recovery and life skills.
• Crisis Intervention: De-escalate challenging situations with conflict resolution.
• Housing Management: Carry out building checks, report repairs and support room turnaround.
• Multi-Agency Working: Liaise with local authorities, police and services to coordinate support.
• Benefits Support: Assist residents with Housing Benefit applications and access to wider benefits.
• Practical Assistance: Help residents with paperwork, appointments and move-on accommodation.
• Record Keeping: Maintain case notes and incident reports in line with GDPR and safeguarding.
• On-Call Participation: Contribute to on-call rota for service continuity.

Connaissances

Experience with risk management

Care planning

Keywork delivery

Crisis intervention

Multi-agency collaboration

Housing benefits knowledge

Crucial decision making

Travel across East Sussex

Willingness to undertake training

Formation

First Aid certification

Description du poste

AWD online is seeking a Domestic Abuse Support Worker to assist survivors and families in residential refuge settings across East Sussex. The role combines trauma-informed keywork, risk assessment and crisis intervention with housing, benefits and practical support to promote safety and independence.

The post involves working 37 hours per week, Mon-Fri, in Seaford/Eastbourne with travel to nearby areas; enhanced DBS checks are required and on-call rota payments apply.