Trauma-Informed Complex Needs Support Worker

The Housing Network; England; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Company Car & Fuel Card

31 days of annual leave

41 hours of training

Blue Light Card

Referral programme

Job summary

The Housing Network is seeking a dedicated Support Worker (Complex Needs) in North Northants to provide trauma-informed, strengths-based support to residents experiencing homelessness. You will build trusting relationships, create outcome-focused plans, and help residents access tenancy support and benefits.

This full-time role is 40 hours per week across 7 days, with potential weekend and bank holiday shifts.

Qualifications

• Experience supporting adults and families experiencing homelessness.
• Experience with mental-health and substance misuse issues.
• Able to work 40 hours per week across 7 days.

Responsibilities

• Provide 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive appropriate support.
• Support residents to understand tenancy documentation and benefits.
• Uphold safeguarding awareness and protection for individuals, residents and staff.
• Build trusting relationships and create outcome-focused support plans.

Skills

Trauma-informed

Strength-based

Case management

Empathy

Job description

The Housing Network is seeking a dedicated Support Worker (Complex Needs) in North Northants to provide trauma-informed, strengths-based support to residents experiencing homelessness. You will build trusting relationships, create outcome-focused plans, and help residents access tenancy support and benefits.

This full-time role is 40 hours per week across 7 days, with potential weekend and bank holiday shifts.