Trauma-Informed Complex Needs Support Worker (Temp)

Corus Consultancy; Greater London; On-site; GBP 23,000 - 32,000; Full time

Job summary

Corus Consultancy is seeking a temporary Housing Support Worker to join our team in London. You will cover 37.5 hours per week on a rotating early/late shift pattern and manage a caseload of up to 10 clients in a residential setting.

Key duties include risk and needs assessments, person-centred safety plans, and helping residents access benefits and services while maintaining professional boundaries and trauma-informed approaches.

Qualifications

• Experience of working with people who have experienced homelessness or are in temporary/insecure accommodation
• Ability to produce person-centred safety plans reflecting clients' needs
• Understanding trauma and adversity and its impact on outcomes
• Knowledge of mental health legislation and how it affects services
• Ability to navigate multi-agency working to support clients
• Proficient IT skills and accurate record keeping

Responsibilities

• Hold a caseload of up to 10 clients and conduct regular sessions to develop recovery-focused plans
• Complete comprehensive risk and needs assessments
• Develop and monitor safety plans with clients who may have complex needs
• Respond to referrals within agreed timescales
• Assist residents to maximise entitlement and secure income through rents and benefits
• Support residents to overcome barriers to accessing services and maintaining housing
• Work with NRPF individuals to access income/services
• Provide information and practical budgeting support
• Ensure voids are managed to maximise income for the scheme
• Record, monitor and report maintenance issues within the scheme
• Participate in housing management procedures and health and safety checks

Skills

Case management

Risk assessment

Trauma-informed practice

IT skills

Communication skills

Advocacy

Time management

Tools

Microsoft Office

Database systems

Job description

Corus Consultancy is seeking a temporary Housing Support Worker to join our team in London. You will cover 37.5 hours per week on a rotating early/late shift pattern and manage a caseload of up to 10 clients in a residential setting.

Key duties include risk and needs assessments, person-centred safety plans, and helping residents access benefits and services while maintaining professional boundaries and trauma-informed approaches.