Transport Planner

Tarmac Trading Limited; Tunstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in the UK is seeking an Order Fulfilment & Transport Planner. This role involves managing customer orders, coordinating deliveries, and ensuring smooth operations within the supply chain. Ideal candidates will be customer-focused, skilled in logistics systems, and proactive problem solvers. The position offers various benefits including a bonus scheme and training opportunities.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Access to discounts on retailers and holidays

Employee Assistance helpline

Training and development opportunities

Responsibilities

• Process customer orders via phone, email, or digital platforms.
• Verify product codes, quantities, and delivery instructions.
• Schedule deliveries based on availability and route efficiency.
• Coordinate with planners, hauliers, and drivers.
• Track deliveries and resolve issues proactively.
• Maintain accurate data in planning or ERP systems.
• Report on volumes, performance, and transport KPIs.
• Ensure legal compliance (e.g. driver hours, weight limits).
• Handle customer queries and escalate when needed.
• Support audit documentation.
• Drive continuous improvement.

Skills

Pragmatic and resilient

Clear and concise communicator

Customer-focused

Strong in numeracy and literacy

Skilled with planning tools

Collaborative and influential

Committed to team development and customer value

Knowledge of logistics systems and planning workflows

Experience leading centralised logistics teams

Familiarity with continuous improvement methods

Job description

Overview

Are you a logistics enthusiast with a passion for precision and customer satisfaction? We\'re looking for a dynamic Order Fulfilment & Transport Planner to join our team and play a pivotal role in ensuring our supply chain runs like clockwork. This role bridges the gap between order management and transport planning—capturing customer needs, coordinating deliveries, and keeping everything moving smoothly. If you thrive in a fast-paced environment and love solving problems before they arise, this could be your next big move.

Responsibilities

• Process customer orders via phone, email, or digital platforms
• Verify product codes, quantities, and delivery instructions
• Schedule deliveries based on availability and route efficiency
• Coordinate with planners, hauliers, and drivers
• Track deliveries and resolve issues proactively
• Maintain accurate data in planning or ERP systems
• Report on volumes, performance, and transport KPIs
• Ensure legal compliance (e.g. driver hours, weight limits)
• Handle customer queries and escalate when needed
• Support audit documentation
• Drive continuous improvement

Qualifications / Skills

• Pragmatic and resilient
• Clear and concise communicator
• Customer-focused
• Strong in numeracy and literacy
• Skilled with planning tools
• Collaborative and influential
• Committed to team development and customer value
• Knowledge of logistics systems and planning workflows
• Experience leading centralised logistics teams
• Familiarity with continuous improvement methods

Benefits

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks); we currently have nine communities including REACH: Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities