Transport Operations Administrator

Confidential; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

23 days annual leave

Bank Holidays

One-hour lunch break

Full induction and paid training

Mentor support

Opportunity to develop and progress

Job summary

Confidential in London is seeking a Transport Operations Administrator in Walthamstow for a full-time role. The position offers £30,000 per annum and a Monday to Friday schedule from 10:30 am to 6:30 pm, with occasional weekend cover.

No prior experience is required as full training will be provided. You will learn booking systems, scheduling, fleet management and safety procedures while supporting the Fleet Supervisor and coordinating drivers.

Qualifications

• Caring and patient approach to support elderly and disabled people.
• High accuracy and attention to detail.
• Good written and verbal English communication.
• Reliable and team-oriented.
• Willingness to learn and adapt.
• Full UK driving licence.

Responsibilities

• Support Fleet Supervisor with day-to-day transport operations.
• Process and monitor bookings using scheduling systems.
• Allocate drivers and distribute daily schedules via Connect Team and text.
• Maintain accurate operational records and log sheets.
• Supervise the safe return of vehicles, drivers and crews.
• Respond to customer and driver enquiries by phone and email.
• Assist with fleet management, including arranging vehicle inspections and liaising with garages.
• Prepare daily shift registers, operational paperwork and end-of-day reports.
• Liaise with Dial-a-Ride regarding schedule changes, cancellations and updates.
• Ensure safety procedures and return protocols are followed.
• Be willing to undertake driver training.

Skills

Caring approach

Attention to detail

English communication

Reliable & team oriented

Proactive & flexible

Full UK driving licence

Job description

Transport Operations Administrator Walthamstow, E10 7 AS Full Time £30,000 per annum

No experience necessary full training provided

Working Hours: Monday to Friday, 10:30 am 6:30 pm, with very occasional weekend cover

Our client provides essential transport services for elderly and disabled people across the borough, helping to reduce loneliness and social isolation by ensuring people can access the journeys and services they need.

The Role

This is an excellent opportunity for someone looking to start a career in transport operations, with no previous office, administration or transport experience required.

Working alongside the team and Fleet Supervisor, you will receive full, paid training in all aspects of the role, including booking systems, scheduling, fleet management and safety procedures. The ideal candidate will be reliable, caring, organised and keen to learn.

Key Responsibilities

• Supporting the Fleet Supervisor with the day-to-day running of transport operations
• Processing and monitoring bookings using scheduling systems
• Allocating drivers and distributing daily schedules via Connect Team and text
• Maintaining accurate operational records and log sheets
• Supervising the safe return of vehicles, drivers and crews at the end of each shift
• Responding to customer and driver enquiries by telephone and email
• Assisting with fleet management, including arranging vehicle inspections and liaising with garages and suppliers
• Preparing daily shift registers, operational paperwork and end-of-day reports
• Liaising with Dial-a-Ride regarding schedule changes, cancellations and operational updates
• Ensuring safety procedures, vehicle checks and return protocols are followed
• Being willing to undertake driver training

Requirements

Essential

• A caring and patient approach, with a genuine interest in supporting elderly and disabled people
• High levels of accuracy and attention to detail
• Good written and verbal English communication skills
• A reliable and team-oriented approach
• A proactive and flexible attitude, with a willingness to learn
• A full UK driving licence

Desirable

• A D1 driving licence, although this is not essential, and support may be available to work towards obtaining one

What s In It For You

• £30,000 per annum
• 23 days annual leave plus Bank Holidays
• A one‑hour lunch break
• Full induction and paid, ongoing training
• Training in Microsoft Office, booking and scheduling systems, transport health and safety procedures, vehicle checks and operational processes
• A supportive team environment with a dedicated mentor
• Opportunities to develop and progress within transport operations
• Driver training for those interested in developing in this area
• A varied, hands‑on role where no two days are the same

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